Optimism Place, Women's Shelter & Support Services

Organization Information

Address: 270 Freeland Drive, Stratford, Ontario

Crisis Line: 519-271-5550

Email: selena@optimismplace.com

Web: http://www.optimismplace.com

Hours of operation: 24/7

 

Services Available:
VAW Shelter
VAW Counselling/Support Services
VAW Legal Support/Advocacy
VAW Housing Support/Advocacy
VAW Crisis Line Support
Transitional/Second Stage Housing Program
Sexual Assault Individual Counselling Services
Sexual Assault Group Counselling Services
Support/service for children/youth who have experienced violence/abuse
Support/service for children/youth who have witnessed violence/abuse
Legal Services/Advocacy
Community-based advocacy services
Survivor engagement groups

Organization Located In: Rural/Urban Mix (population 30,000-99,999)

 

Languages Available: English

Translation Services: Yes

Initial Contact: In-person (walk in services), Phone

Ongoing Service Delivery: In-person, Text, Phone

Accessibility: Yes, fully

Gender-neutral Bathrooms: Yes

Childcare Services: Yes, call to inquire

Pet Accommodations: Coordinate with local humane societies

Specialized/targeted Programming:
Children and Youth
Indigenous
LGBTQ+
Newcomer
Older Adults
People with Precarious Status
Sex workers
Substance Users
Survivors of Exploitation and Human Trafficking
Two Spirited, Gender Diverse, Gender Non-Conforming and Trans Individuals

Inclusivity Policies: Informed-Consent Framework, Informed-Consent (Policy Includes Complaint Procedure), Anti-Racism Anti-Oppression (Policy Includes Complaint Procedure), Sex-Work Positive – Policy Includes Complaint Procedure, Harm Reduction (Policy Includes Complaint Procedure), Feminist Intersectional Framework (Policy Includes Complaint Procedure), Service Trans and Non-Binary (Policy Includes Complaint Procedure), Anti-Racism and Anti-Oppression Framework, Informed-Consent (Policy Includes Training), Anti-Racism Anti-Oppression (Policy Includes Training), Sex-Work Positive – Policy Includes Training, Harm Reduction (Policy Includes Training), Feminist Intersectional Framework (Policy Includes Training), Service Trans and Non-Binary (Policy Includes Training), Sex-Work Positive Framework, Harm Reduction Framework, Feminist Intersectional Framework, Organization-wide capacity to provide responsive service to trans and non-binary individuals and communities

Transportation Costs Provided For: Emergency Transportation (to shelter), Public Transportation for programming/appointments

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