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Western Ottawa Community Resource Centre - Violence Against Women Program and Chrysalis House shelter

VAW Emergency Shelter, Community Resource Centre with a Violence Against Women program

Chrysalis House is a safe and secure 25-bed shelter in Western Ottawa. It is a place where any self identified woman or gender diverse individual over the age of 16 can go to protect themselves and their dependants from violence and abuse. In this supportive environment, an individual can focus on their personal needs and choices, as well as on their dependants' needs. The VAW Counselling Program provides individual and group counseling to women aged 16 years or older who identify themselves as having been sexually, physically or emotionally abused by their partners or significant others (could be a caregiver or other immediate family/household member)

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Organization Information

Address: 2 MacNeil Court, Kanata, Ontario

Phone Number: 613-591-3686

Crisis Line: 613-591-5901

Hours of operation: Varies by program (contact organization to inquire)

Services Available:
VAW Shelter
VAW Counselling/Support Services
VAW Legal Support/Advocacy
VAW Housing Support/Advocacy/THSP
VAW Crisis Line Support
Support/service for children/youth who have experienced violence/abuse
Support/service for children/youth who have witnessed violence/abuse

Organization Located In: Rural/Urban Mix (population 30,000-99,999)

Languages Available: English, French

Translation Services: Yes

Initial Contact: In-person (walk in services), Phone

Ongoing Service Delivery: In-person, Phone

Accessibility: Yes, fully

Gender-neutral Bathrooms: Yes

Childcare Services: Yes, call to inquire

Specialized/targeted Programming:
Children and Youth
Francophone survivors

Inclusivity Policies: Trauma-Informed Service Framework, Informed-Consent (Policy Available Online), Service Trans and Non-Binary (Policy Includes Complaint Procedure), Informed-Consent Framework, Trauma-Informed - Policy Includes Training, Informed-Consent (Policy Includes Complaint Procedure), Anti-Racism Anti-Oppression (Policy Includes Complaint Procedure), Harm Reduction (Policy Includes Complaint Procedure), Feminist Intersectional Framework (Policy Includes Complaint Procedure), Service Trans and Non-Binary (Policy Includes Training), Anti-Racism and Anti-Oppression Framework, Trauma-Informed - Policy Includes Complaint Procedure, Informed-Consent (Policy Includes Training), Anti-Racism Anti-Oppression (Policy Includes Training), Harm Reduction (Policy Includes Training), Feminist Intersectional Framework (Policy Includes Training), Harm Reduction Framework, Feminist Intersectional Framework, Organization-wide capacity to provide responsive service to trans and non-binary individuals and communities

Transportation Costs Provided For: Emergency Transportation (to shelter)