Sexual Assault Support Centre of Waterloo Region

Sexual Assault Centre, Regional Crisis Line/Help Line, Human trafficking services

We support survivors of sexual violence. We listen, facilitate healing, and celebrate resiliency. Using an anti-racist, intersectional feminist approach, we work to transform systems which promote gender-based violence.

Organization Information

Address: 300-151 Frederick St., Kitchener, Ontario

Phone Number: 519.571.0121

Crisis Line: 519 741 8633

Chat Support:



Hours of operation: Varies by program (contact organization to inquire)


Services Available:
VAW Counselling/Support Services
VAW Legal Support/Advocacy
VAW Crisis Line Support
Sexual Assault Individual Counselling Services
Sexual Assault Group Counselling Services
Education/Prevention Services for Children and Youth
Education/Prevention Services for Adults
Legal Services/Advocacy
Community-based advocacy services
Healthy-masculinity focused programming
Survivor engagement groups

Organization Located In: Urban (population 100,000 and over)


Languages Available: English

Translation Services: Yes

Initial Contact: In-person (walk in services) Web-based chat Phone

Ongoing Service Delivery: In-person Phone Teams video calls

Accessibility: Yes, fully

Gender-neutral Bathrooms: Yes

Childcare Services: No

Specialized/targeted Programming:
Racialized survivors
Sex workers
Survivors of Exploitation and Human Trafficking
Two Spirited, Gender Diverse, Gender Non-Conforming and Trans Individuals

Inclusivity Policies: Trauma-Informed Service Framework, Informed-Consent Framework, Anti-Racism and Anti-Oppression Framework, Sex-Work Positive Framework, Harm Reduction Framework, Feminist Intersectional Framework, Organization-wide capacity to provide responsive service to trans and non-binary individuals and communities

Transportation Costs Provided For: None

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Services at a Glance

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Provincial Gender Based Violence Associations

Aboriginal Shelters of OntarioOntario Coalition of Rape Crisis CentresOntario Network of Sexual Assault/Domestic Violence Treatment Centresaction ontarienne contre la violence faite aux femmes LogoFamily Service OntarioOntario Network of Victim Service Providers