Family Services Ottawa

Family Service Organization

Family Services Ottawa offers a wide range of counselling, educational workshops and support programs for everyone in our community. Our Anti-Violence program provides individual and group counselling and practical assistance for women who are experiencing or have experienced partner abuse or gender-based violence, we also provide group and individual counselling for children who have witnessed domestic violence. We serve cis- and trans-women, trans-guys and non-binary folks who have experienced or are experiencing gender-based violence, specializing in intimate partner abuse.

Organization Information

Address: 312 Parkdale Avenue, Ottawa, Ontario

Phone Number: 613 725 3601


Hours of operation: Varies by day (contact organization to inquire)


Services Available:
VAW Counselling/Support Services
VAW Legal Support/Advocacy
VAW Housing Support/Advocacy/THSP
Support/service for children/youth who have experienced violence/abuse
Support/service for children/youth who have witnessed violence/abuse

Organization Located In: Urban (population 100,000 and over)


Languages Available: English, Arabic

Translation Services: Yes

Initial Contact: In-person (walk in services), Phone

Ongoing Service Delivery: In-person, Phone

Accessibility: Yes, fully

Gender-neutral Bathrooms: Yes

Childcare Services: No

Specialized/targeted Programming:
Children and Youth
Two Spirited, Gender Diverse, Gender Non-Conforming and Trans Individuals

Inclusivity Policies: Trauma-Informed Service Framework, Informed-Consent Framework, Anti-Racism and Anti-Oppression Framework, Feminist Intersectional Framework, Organization-wide capacity to provide responsive service to trans and non-binary individuals and communities

Transportation Costs Provided For: Emergency Transportation (to shelter), Public Transportation for programming/appointments

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Services at a Glance

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Age friendly iconAge Friendly

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Provincial Gender Based Violence Associations

Aboriginal Shelters of OntarioOntario Coalition of Rape Crisis CentresOntario Network of Sexual Assault/Domestic Violence Treatment Centresaction ontarienne contre la violence faite aux femmes LogoFamily Service OntarioOntario Network of Victim Service Providers